When Campbell changed his phone number with Sprint earlier this year, the company immediately assigned his old number to a new customer. They also gave that customer full access to Campbell's account. Campbell found out about it months later and confronted Sprint, but all he got in response was some standard customer service language about how the issue had been addressed. On March 24th, I had my phone number changed from a San Antonio phone number to a Chicagoland number. The San Antonio number was immediately re-issued and I was given a Chicago number. Clean, right? Nope! Come to find out MONTHS later, that whoever in the Tech department didn't remove access to my personal account. The only reason I found out about this is because I had to ask who so and so was on my personal webpage! They admitted to giving complete personal access to a total stranger! To make matters worse, I was a member of the military and had military personnel phone numbers on my account! I've heard very little
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